Payment for Absence Policy

We understand that unforeseen circumstances may require your child to be absent from
the Childcare facility. However, to maintain the quality of our services and ensure a
stable environment for all enrolled children, we have established the following guidelines
regarding payment for absences:

Regular Payment Policy: Unless otherwise specified in the contract, the regular
fee will apply even if your child is absent for any reason, including illness,
vacations, or personal reasons.
Notification: We kindly request that parents inform us about planned absences,
such as vacations or holidays.
Medical Absences: In case of extended medical absences due to illness or other
medical conditions, please notify us as soon as possible.
Discounts or Make-Up Days: We do not provide discounts or make-up da!::js for
regular absences. The facility’s fixed expenses and staff-to-child ratio must be
maintained to ensure consistent care and safety.
Government Subsidies: If government subsidy programs cover your child’s
absence, please provide us with the documentation to ensure accurate billing
and reporting.